Health Guarantee

Bostie Babies Health Guarantee

At Bostie Babies, we are committed to raising healthy, happy, and well-adjusted Boston Terrier puppies. We take pride in ensuring our puppies meet the highest standards of health and well-being. Our Health Guarantee is designed to give you peace of mind and assure you that your new companion is in the best possible health when joining your family.

Initial Health Check

All our puppies undergo a thorough health examination by a licensed veterinarian before they leave our care. This includes:

  • Comprehensive health check
  • Up-to-date vaccinations
  • Deworming treatments
  • Any potential health concerns addressed

We provide a Health Certificate from our veterinarian, detailing your puppy’s health status, vaccinations, and treatments received.

72-Hour General Health Guarantee

We guarantee that your puppy is in good health at the time of sale. After receiving your puppy, you have 72 hours to take them to a licensed veterinarian for a health check.

If your veterinarian identifies a serious health issue that was present before purchase, you must notify us immediately. Upon receiving a written statement from your vet, we will provide either a full refund or a replacement puppy.

One-Year Genetic Health Guarantee

We provide a one-year health guarantee against any genetic or congenital conditions that significantly impact your puppy’s quality of life.

If diagnosed with a life-threatening genetic condition within the first year, we offer:

  • A replacement puppy of equal value
  • Reimbursement for medical expenses up to the original purchase price

The diagnosis must be confirmed by a licensed veterinarian, and we reserve the right to seek a second opinion from a vet of our choosing.

Conditions of the Health Guarantee

To maintain this guarantee, the following conditions must be met:

  • Veterinary Examination: You must take your puppy to a licensed vet within 72 hours of receiving them.
  • Routine Veterinary Care: The puppy must receive regular check-ups, vaccinations, and preventive treatments.
  • Proper Diet and Care: You must provide a nutritionally balanced diet suitable for small breed puppies.
  • Spay/Neuter Policy: Early spaying/neutering before the recommended age may void this guarantee.
  • Notification of Health Issues: If a health concern arises, you must notify us immediately and provide veterinary records.

Exclusions

This Health Guarantee does not cover:

  • Common puppy health issues such as parasites, worms, fleas, or ticks.
  • Conditions caused by injuries, accidents, or improper care after leaving our care.
  • Diet-related issues such as obesity, malnutrition, or growth disorders due to improper feeding.
  • Non-life-threatening or cosmetic conditions (e.g., hernias, undescended testicles, or minor umbilical issues).

Lifetime Support

Our relationship with you doesn’t end when you take your puppy home. We are always available for:

  • Training guidance
  • Health advice
  • General puppy care tips

If you ever need support, don’t hesitate to reach out—we’re here for you every step of the way!

How to File a Health Guarantee Claim

If your puppy has a serious health concern, follow these steps:

  1. Contact Us: Notify us immediately with details of the issue.
  2. Veterinary Documentation: Obtain a written diagnosis from a licensed veterinarian.
  3. Resolution: We will offer a replacement puppy or reimbursement as per the terms of this guarantee.

Need Assistance?

Contact us at info@bostiebabies.com